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Glossary

WhatsApp catalog

WhatsApp catalog: product listing synced to show items in the business chat.

Last updated: September 15, 2026

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A WhatsApp catalog is the product/service listing linked to the business account so users can see items, prices, and images inside the WhatsApp experience.

Useful in retail. An agent can talk about the catalog; do not confuse catalog with full Cloud API or white-label.

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