Glossary
AI support agent
AI support agent: handles FAQs, status, and policy on WhatsApp and escalates to a human.
Last updated: September 15, 2026
- 7-day free trial on any plan
- Official Cloud API with coexistence
- Your brand, your price, your client
From USD 39/account · 7-day free trial
An AI support agent handles post-sale or service questions — hours, policies, status — with business context and handoff when the case is out of scope.
With coexistence, the team does not lose the number. In 42agents you configure tone per white-label account.
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